Privacy Policy

Last updated: 10 January 2026

Instruct IQ Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website or interact with our services.

1. Who We Are

Instruct IQ Ltd
Website: www.instruct-iq.com

We are the data controller for the purposes of UK data protection law, including the UK General Data Protection Regulation (UK GDPR).

2. What Information We Collect

We may collect and process the following information:

a) Information you provide directly

• Name

• Email address

• Organisation details

• Any information submitted via contact forms or enquiries

b) Technical information

• IP address

• Browser type and version

• Device and operating system

• Pages visited and interaction data

This information is collected via standard website analytics and cookies.

3. How We Use Your Information

We use personal data to:

• Respond to enquiries and communications

• Provide information about our services

• Improve website performance and user experience

• Maintain site security and prevent misuse

We do not sell personal data to third parties.

4. Lawful Basis for Processing

Under UK GDPR, we process personal data on the following lawful bases:

• Consent – where you have submitted information voluntarily

• Legitimate interests – to operate, improve, and secure our website

• Legal obligation – where required by law

5. AI and Data Use

We may use AI-assisted tools internally to support content creation and analysis.
Personal data submitted via this Site is not used to train public AI models.

Any AI-supported processing is subject to human oversight and appropriate safeguards.

6. Data Sharing

We may share data with trusted service providers (e.g. hosting, analytics, email services) only where necessary and under appropriate data protection agreements.

We do not share personal data for marketing purposes.

7. Data Retention

We retain personal data only for as long as necessary to:

• Fulfil the purpose it was collected for

• Meet legal, regulatory, or contractual requirements

When no longer required, data is securely deleted or anonymised.

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

You can exercise these rights by contacting us via the Site.

9. Cookies

Our website may use cookies to improve functionality and analytics.

You can control or disable cookies via your browser settings.
Further details may be provided in a separate Cookies Policy if required.

10. Data Security

We take reasonable technical and organisational measures to protect personal data from loss, misuse, or unauthorised access.

However, no online system is completely secure, and data transmission is at your own risk.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

12. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact us via the details provided on the Site.